In this section, you learn how you proceed in general in order to create and execute a survey with the simplest possible means. Here we would like to give you a first overview of the necessary steps. You will receive detailed information in the special sections of this documentation.
You have a clear idea about what you want to achieve with the planned survey, and have translated this idea in a suitable way into an empirical survey concept which can be checked (in other words operationalized).
An object of the type survey has no own attributes apart from its name, instead it is used as a higher-level object to which you assign one or several questionnaires as well as the target group which the survey is directed to.
The system generates an e-mail in the background and sends this to the recipient you selected.
The recipients receive the questionnaire as an e-mail in HTML format (or if the e-mail client used does not support this format, as an attachment in HTML format) and can answer the questions. Subsequently, the recipients return the completed questionnaire that has the send pushbutton contained in it.
The returned questionnaires are automatically loaded into the SAP System and can be automatically evaluated using the Survey Cockpit. The system creates result lists and graphics from the results of the survey.