Search for Solutions: Flow

Use

You are looking for a solution to a certain problem.

Prerequisites

You are working in the SAP Enterprise Portal.

You have started the internal service request function.

Process Flow

...

       1.      Enter a problem description text. You do not need to restrict your text to key words.

       2.      The system uses a search engine to find solutions to your problem. The search engine filters the text based on its words and their conjugation and declination. It also uses word families.

For more information on the search machine, see the SAP Library under Financials ® Controlling ® Cost Center Accounting ® Information System ® Interactive Information System ® Searching for Documentation on Reports under Searching for Documents Using the Retrieval System.

Result

You have found solutions to your problem.