You want to apply for a business transaction (such as a service or change to data in the SAP System), or you are looking for a solution to a problem.
The internal service request represents a flow between the intranet and the SAP System.
Person who processes/approves the request
You are working in the employee work place, or you can call up a special internal service request from the SAP System.
The internal service request covers the following business processes:
You enter your internal service request in the employee work place.
The initial screen has the following structure: