Administrator for External Communication

Technical name: SAP_BC_SRV_COM_ADMIN


Administrators with this role can make the settings for the communication and telephony environment of the SAP System.

Activities in SAPconnect

Configuring and monitoring external communication.

Activities in SAPphone

Configuring and monitoring the telephony environment.


A typical MiniApp for this role provides an overview of current alerts in the communication and telephony environment.


All the authorizations contained in this role are also contained in the role administrator for communication, folders and appointment planning.