Technical name: SAP_BC_SRV_COM_ADMIN
Administrators with this role can make the settings for the communication and telephony environment of the SAP System.
Activities in SAPconnect
Configuring and monitoring external communication.
Activities in SAPphone
Configuring and monitoring the telephony environment.
A typical MiniApp for this role provides an overview of current alerts in the communication and telephony environment.
All the authorizations contained in this role are also contained in the roleadministrator for communication, folders and appointment planning.