Enabling User Collaboration

Purpose

This section describes the basic configuration of the Enabling User Collaboration IT scenario. The IT scenario consists of the following variants:

?     Ad Hoc Collaboration

?     Collaboration in Virtual Rooms

Cross-Variant Basic Configuration

Since the collaboration services are required for both scenario variants, the basic configuration for this IT scenario is cross-variant. After installation of the SAP NetWeaver usage type Enterprise Portal (EP), you use the basic configuration to make available the installed Collaboration capabilities.

As soon as the basic configuration has been performed, users can work with virtual rooms and use collaboration services in the portal. The services are available for users in the following places:

?     In the Collaboration menu of the Collaboration Launch Pad (CLP) and the Room Member List

?     In the context menu for the users and user groups displayed

?     On the user interface of the User Details iView (links for launching services)

Integration

Company-Specific Modifications

After completing the basic configuration, you can modify the Collaboration capabilities to suit the requirements of your company.

Processes in Other IT Scenarios

The Enabling User Collaboration scenario uses processes from the following IT scenarios:

?     Business Task Management

?     Enterprise Reporting, Query, and Analysis

?     Enterprise Knowledge Management

The basic configuration of these processes is done within the scope of the respective IT scenarios.

Process Flow

The basic configuration of the Enabling User Collaboration IT scenario comprises the following activities:

Activity

Description

Assigning Portal Roles for Collaboration To Users

By assigning the corresponding portal roles, you give portal users permission to administrate or use Collaboration functions.

To perform the basic configuration, you require the following portal roles:

?     Content Administration

?     System Administration

Importing Content for Standard Room Templates

To make the titles and subtitles of the iViews available in rooms and room parts, you import the banner documents supplied by SAP into the system.

Defining the Web Address and Automatic E-Mail Dispatch for Rooms

To allow launching of rooms through links (URLs), you specify the Internet address of the backend system and decide whether the system is to automatically send invitations containing the room URL to new members.

Activating CLP and Services for Real-Time Collaboration

In the Tool area of the masthead, you activate the following properties for Collaboration:

?     Collaboration Link, through which the CLP is launched in the masthead

?     RTC (Real Time Collaboration) component with services for synchronous collaboration

Activating the Complete Grouping of Collaboration Services

SAP delivers predefined command groups for launching services. To make available the commands as menu items or links in the applications in question, you activate the corresponding command groups for each application.

Activating Synchronous Collaboration Service Types

In order to use synchronous collaboration services (RTC, WebEx) in the portal, you activate the corresponding service types in the Synchronous Collaboration Framework.

Configuring Real-Time Collaboration

To allow use of the standard SAP services for synchronous collaboration (instant messaging and application sharing) in the portal, you configure the RTC component.

Configuring E-Mail-Connectivity

With these configuration steps, you make available the e-mail functions of the groupware used in your company.

Installing and Configuring the Calendar Connectivity

To make the calendar and scheduling functions in the groupware used in your company available in the portal, you configure the calendar connectivity for Microsoft Exchange or for Lotus Domino.

See also:

Enabling User Collaboration – Brief description of the scenario