FAQs

In this section you will find the most important FAQs for the topic of Process Monitoring. If the answer has already been described in a section elsewhere, the link directs you to the corresponding section.

How do I start and stop Process Monitoring?

In the Settings (tab page ‘General’).

Which types of processes can be monitored by Process Monitoring?

Currently, XI message processing can be monitoring and in this context, IDocs and tRFC/qRFC as well.

How do I know what the status of the PMI is?

Directly below the process title on the PMI initial screen (process overview), you can see whether monitoring is activated () or has been deactivated (), as well as the time at which this was done. An error message is also displayed here if errors have occurred within the Process Monitoring.

Where can I find error messages for the PMI?

·        You can find error messages about the monitored process on the initial screen (process overview) in the group box Analysis Period. Selecting the status icon displays the instances that have errors.

·        If errors occur in Process Monitoring itself, Messages for Process Monitoring Exist is displayed directly below the process title. Selecting the information icon displays the tab page Error Messages together with the error messages of the self-monitoring of the Process Monitoring. The data comes from the CCMS.

If messages are no longer relevant to you, you can confirm them immediately. The symbols in the Current Status column show you whether a message is still open and therefore must not be confirmed, or whether a message has been completed and can be confirmed. Confirming deletes the errors from the display and confirms the corresponding alerts in the CCMS. You can confirm individual alerts by choosing the trash icon in the alert rows. Choosing Confirm Messages confirms all alerts.

What errors can occur in the PMI itself, and how can I correct them?

What connection exists to the PMI and other components?

The Process Monitoring user interface is integrated in XI as of Release 3.0, and monitors message processing (XI End-to-End Monitoring).

What can I see on the user interface?

What settings can I make for the PMI administration?

How do I configure the minimum storage duration for process instances?

You can change the minimum storage duration in the further settings on the tab page ‘Details’.

Why is the instance number in the instance list different to the one in the statistics?

In the settings, you can specify the minimum storage duration for successful, open and incorrect processes under Settings for the reorganization on the tab pageDetails. In this way, the instances are given an ’expiry date’ and are deleted after this period has passed. However, the data is also aggregated (cumulated) and written into extra tables. This cumulated data is still taken into account on the initial user interface under the statistical data, but not in the list of individual instances. This explains why the aggregated data in the statistics sometimes displays more instances than the instance list, which only displays instances that have not yet been deleted. 

What is logged, how do I activate logging, and where can I view the logs?

How can I manage my resources?

The tab page Details in the Settings offers resource administration, which allows you to specify a server group, as well as a percentage representing how many dialog processes of the servers belonging to this server group are to be used for PMI. Default values are given.

What are orientation values and where do I configure them?

On the tab page Details you can enter estimated values to adjust Process Monitoring to your conditions. Process Monitoring takes these values into account to optimize its internal settings (such as package size for the data transport into the central system).

Is the data locked, and how can I unlock it?

In Settings, choosing the pushbutton Close window not only closes the window, it also unlocks the data at the same time. If this mechanism was not in place, multiple users would be able to edit the data simultaneously. For this reason, you must always close the window using this pushbutton.

If the window is not closed by way of the pushbutton Close window, the lock remains in place. You must then delete the lock manually by using lock table SSPIPADET in transaction SM12.

What background jobs are there in the PMI?

Each time monitoring is started and each time an update is performed, background jobs are started. These background jobs transport the data from the local systems into the central system, where they assemble it into process instances. Each process type has different background jobs. Jobs that are process-type-specific take their name from the GUID of the process type, whereas jobs that are not, such as the transport, have fixed names.

You must only schedule jobs yourself after consulting SAP Support, or if you have previous experience in such things.

What authorizations exist for Process Monitoring?

Depending on what your function is in Process Monitoring, you require different authorizations:

·        Operators must have an adjusted copy of the role SAP_BC_BASIS_Monitoring assigned to them in order to have display authorization.

·        Administrators must have an adjusted copy of the role SAP_BC_BASIS_ADMIN assigned to them to be able to make administrative settings using ‘Settings’.

Within the XI Runtime Workbench, authorizations are already included in the XI roles.

What is the PMI?

Process Monitoring is based on the Process Monitoring Infrastructure (PMI).

What does the PMI architecture look like?

What time zone is Process Monitoring configured to use?

Process Monitoring is generally configured to use the user’s time zone, that is, the time zone that is entered in the user.

However, the time displayed on the tab page Error Messages is configured to the system time zone of the central monitoring system, since the CCMS Alert Monitor (transaction RZ20) and the application log also use the system time.

 Process Monitoring Display and Administration