Header Data

Header data is part of the message data.

The following header data is recorded for every problem message:

Number

Current number of the problem message

Message Type

Type of the problem message

Error: The software does not function as intended
Change Request: The reported deficiency makes the intended use of the software difficult

Component

MaxDB component

Reported

Database version to which the problem message refers

Settlement

Settlement

Planned/Delivered

Database version in which the problem is/is to be solved

Created

Date on which the message was created

Processed

Date on which the message was processed

Completed

Date on which the processing was completed

Affected OS

Affected operating systems

Keywords

Keywords
They correspond to indexes that can be assigned to a problem message when it is created.