Processing Tasks Using Workflow

Use

If a task is created in a notification or if the person responsible for a task is changed, the system can automatically notify the person or department responsible via the SAP Business Workflow that a task needs to be processed.

You receive the information about the task that needs to be processed as a work item in your inbox (Business Workplace). Your inbox provides an overview of all tasks that you are responsible for processing. You can begin processing the work item directly from your business workplace.

Integration

You can access your business workplace by choosing Office ® Workplace from the SAP menu. Then choose Inbox ® Workflow to display any work items that may be present.

Prerequisites

The required system settings to activate the SAP Business Workflow have been made.

Activities

If there is a work item in your inbox, proceed as follows to begin processing the work item:

  • You double click the work item to display a description of the task to be executed.
  • You choose Execute to process the work item. The system calls up the transaction to process the task.