SAP Solution Manager

Purpose

The SAP Solution Manager is a platform which provides integrated support of the life-cycle of a business solution, from the Business Blueprint via configuration to production operation. The SAP Solution Manager provides central access to tools, methods and preconfigured contents, which you can use during the evaluation and implementation, as well as in operation processing of your systems.

Features

Implementing the mySAP Business Suite

·        All phases of the implementation project (Business Blueprint, Configuration) are performed centrally, in the Solution Manager system

·        Central project documentation repository in the Solution Manager

·        Integrated Project Administration, with which you can manage planning schedules, human resources and other project data

Customizing Synchronization

·        The Customizing Scout, which compares the customizing in different SAP components, e.g. an ERP system with an SAP CRM system

·        Customizing Distribution, which synchronizes the customizing in different SAP components

Test

·        Test Workbench, with which you can organize and perform tests at the end of a project phase

·        Reuse of the project structure for a process test

Global rollout

Integrated authoring environment, with which customers and partners can create their own templates, which you can, for example, reuse in a global rollout to subsidiaries

E-Learning management

Create training materials and Learning Maps (computer-supported self-tuition courses), to train end users after the implementation of new functions

Solution Monitoring

·        Central system administration

·        Evaluation and analysis of your system landscape, with Service Level Reporting

·        System monitoring in real-time

·        Business process monitoring

      Services

Access to programs and services, which monitor and optimize the performance and availability of your system landscapes, and minimize the operational risks of your systems

Service Desk

Solutions support with workflow to create and handle problem messages

Change Request Management

Management of change requests, with workflow for tracing and auditing changes and transports in your system landscape.