Each user of SAP Support Portal can register objects and development users except if their authorization to do so has been revoked by the system administrator.
Define one of your users as an administrator. This user can then revoke administrator authorization for all other SAP Support Portal users (authorization is granted automatically when a user is created).
To revoke an authorization, proceed as follows:
1. From the SAP Support Portal screen Process Customer Messages, choose Goto ® Administration.
2. To revoke a user’s administrator authorization, deselect Administrator; to revoke authorization to register objects or development users, deselect Object registration.