Confirmation of Receipt of Internet Messages

Use

Some recipients of Internet messages do not send back confirmations of receipt. This is usually because the recipient is using an older version of the Internet mail protocol. This has the following effects in the SAP system:

?     The sender in the SAP system does not receive confirmation of receipt from these users.

?     The send status of the messages to these recipients remains as In transit in SAPconnect administration.

If you know such recipients and do not want the status to remain as In transit, you can specify that confirmation of receipt is not expected for these recipients. This means that the status Sent successfully (that is, transmitted by the external communication system to the Internet) is regarded as the final status for messages to these recipients.

Procedure

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       1.      In SAPconnect administration (transaction SCOT), choose Settings ® Confirmation of receipt.

       2.      You have a choice of two settings:

Confirmation of receipt as a rule

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                            a.      Select SAPconnect expects confirmation of receipt of Internet mails.

                            b.      If necessary, specify recipients or Internet domains that are not expected to send confirmation of receipt.

Confirmation of receipt as an exception

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                            a.      Select SAPconnect does not expect confirmation of receipt of Internet mails.

                            b.      If necessary, specify recipients or Internet domains that are expected to send confirmation of receipt.

       3.      Choose .

Result

Sent successfully is regarded as the final status for messages sent to those recipients who you do not expect to send confirmation of receipt.