Settings for the Mail System Group

Use

The following settings are required to achieve the aims of the mail system group. Some of these settings are not required if the statuses of messages sent from the SAP system within the mail system group are not to be returned in the SAP system. The changes are flagged with * and are described below. Note, however, that the status of these messages is then not available to the SAP applications (for example, in the case of documents linked to business objects).

If you use SAP applications the replies of which are to go to the SAP system, you have to make additional settings (in SAP Business Workflow, for example, replies to mails about a work item can be sent back to the work item). For more information, see Settings for Sending to the SAP system.

Activities

·        Make address settings for SAP users

The following settings must be made for every SAP user:

Ў        Set Internet mail (SMTP) as the standard communication method (transaction SO12, , field Comm. method)

Ў        Select Internet mail address for the mailbox in the external mail system as the home address (transaction SU01, Other communication)

Ў        Select Internet mail address for the SAP system as the standard address (transaction SU01, Other communication).*

Ў        Specify the fax number for the mailbox in the external mail system

·        Connect LDAP services and set access

Install the LDAP connector that creates the link to the address directory of the external mail system. For more information, see SAPNet note 188371.

In the SAP system, create logical LDAP servers that represent the LDAP connection to the address directory of the external mail system in the SAP system (transaction LDAP,  Server), for example, with the server name Exchange or Domino.

You have to make the following settings in order for users to be able to access the LDAP service from the send screen:

Ў        Select Addresses from LDAP services on the tab page Addressing in the shared office settings (transaction SO16).

Ў        Assign the authorization for accessing LDAP services. To do this, you have to create a profile containing the authorization object S_LDAP, to which at least the activity Display (3) for the LDAP server (for example, Exchange or Domino) or all LDAP servers (*) is assigned.

·        Create alias file**

An alias file must be created in order to prevent the SAP domain from being contained in the sender address when mails are sent to addresses outside the mail system group. The alias file converts the SAP domain in the sender address to the standard mail system group domain. This is normally the domain of the external mail system.

·        Set up SAPconnect

The connector between the SAP system and the external mail system has to be installed (for example Lotus Domino MTA).

The Internet mail and fax connectors have to be set up.

In the SAP system, you have to make settings in SAPconnect (transaction SCOT) for the connectors to the external mail system and for the fax server connected to the SAP system. For an overview of the settings required for each connector, see External Sending in the SAP system.

Note that you deactivate confirmation of receipt for Internet messages and specify the domains of the external mail system as exceptions (in SAPconnect under Settings ® Confirmation of receipt).***

·        Activate mail system group

Select Consider user home addresses on the tab page Mail system group in the shared office settings (transaction SO16). You should reset the address buffer on the tab page Addressing so that changed addresses are considered directly.

Changes when status confirmations are not to be returned in the SAP system

*    Select Internet mail address for the mailbox in the external mail system as the home address and as the standard address: The Internet mail address for the SAP system is not required.

User addresses can be maintained centrally in one system and distributed to other systems. For more information, see Distributing Users with Corresponding Addresses.

**  An alias file is not required for address conversion.

*** Deactivate confirmation of receipt for Internet messages and specify no exceptions.